Hello, we did a direct deposit for a new employee but due to wrong bank info from employee that salary deposit was returned. How can we reissue it?

Hi rajeshjp,

Thanks for reaching out here.  Welcome!  QuickBooks Online Payroll is a great way to pay your staff with confidence.  Having a direct deposit returned can be easily corrected.  I'll be happy to assist so your can pay your employee as soon as possible!

In situations like this, you can run payroll for the employee by paper cheque or e-transfer.  Here's how:

1. Open Payroll from the left menu, then Employees and select Run payroll

2. Choose the correct Pay schedule, Pay date and then Continue

3. Select the Employee you want to pay

4. Change employee's pay method to Paper cheque

5. Hit Preview Payroll

6. To edit or preview a specific cheque, select the Edit ✏️ icon next to the cheque's net pay, then select OK when done

Note:  If you're paying the employee via EMT, you can enter that in the Cheque number field for tracking purposes.

7. When you're ready, select Submit payroll

8. You're all set! To print pay cheques, select Print pay cheques, then Finish payroll.

If you have any other questions, please don't hesitate to reach back out.  We're always glad to help!