Hi, how to retrieve my old information?

Hi there dr-nikasabri,

It sounds like you were using QuickBooks Online to manage your businesses books and make the process of entering transactions a breeze. Whether you've moved on to using a different accounting software, or you no longer need a small-business accounting solution anymore, it's important that you're able to export the data that you've previously entered. These details aren't only important for your personal records, but for tax purposes as well. Let me go over this with you.

QuickBooks Online has a fantastic policy whereby your data is still easily accessible for 365 days from when you cancelled your subscription. That means that you can log in to QuickBooks as usual for a year after cancelling in order to view or export your data. Exporting your data is simple. I've included an article below that you should review for the steps:

• Export reports, lists, and other data from QuickBooks Online

If over 365 days have passed since you cancelled your subscription, your data will have been permanently deleted from our system and you won't be able to export it any longer. If you're still using QuickBooks and looking for a way to export your data or backup your data so that it's all stored safely, I'd recommend checking out the Apps tab that can be found on the left menu. Use the search function to search for key words like "backup" to find an app that'll work for you. Here's more on using third-party apps with QuickBooks Online: Sync your business with apps for QuickBooks.

Let me know if there's anything else I can help you with. Have a great day!