Hi there, I set up payroll last week, and my employees still show pending. how long will it take to be sorted? thanks

Hi there, 

It's great to hear that you're setting up your employees for direct deposit with QuickBooks Online Payroll! It's important that you're informed about how long this process will take, so you can plan your payroll accordingly. Don't worry, I'll help shed some light on this for you. 

Take a look at this article for a comprehensive walk-through of the set-up process: How to set up payroll direct deposit. The steps are different depending on whether you're setting up Standard or Advanced Payroll. Standard Payroll can take 2-3 business days, and Advanced Payroll can take 3-4 business days. 

Take a look at this article if you're setting up Advanced Payroll: QuickBooks Online Advanced Payroll - Getting started.

Ensure you've followed all the necessary steps in order to complete the set-up process. If it's been longer than the expected time frame and you've completed all the steps, please contact our phone support team for further assistance. You can reach them at 855-253-1536 from Monday - Friday, 9am-8pm EST, and Saturdays 9am - 6:30pm EST. 
 

If you have any other questions, please let me know. 

Have a great day!