How can I cancel my tax information?

Hi there,

You've come to the right place for help. I'll be happy to assist you with canceling tax information in QBO. 

If you're referring to deleting a sales tax payment, follow the steps below:

1.     Select Taxes from the left menu.
2.     Select the Tax Agency for which you wish to delete a Sales Tax Payment.
3.     Select the Payments tab and locate the Sales Tax Payment you wish to delete.
4.     In the Action column, select the drop-down arrow and choose Delete.     
    

Troubleshooting common errors:

If you receive the following error, its most likely happening because the sales tax payment has been matched to a banking transaction:

“An error occurred while deleting the transaction. We're sorry, we can't delete filed tax right now. Please try again later.”

To fix this:

1.     Select Banking from the left menu.
2.     Select the account that was used to pay for the sales tax payment.
3.     Select the In QuickBooks tab, then find the transaction with the correct date and amount for the payment.
4.     Once the matched payment has been located, select undo on the right, then follow steps above to delete the sales tax payment as normal.       

If you need further assistance with this, please make sure to post a detailed question on which tax information you'd like to delete. Otherwise, have a great rest of the week!