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February 11, 2022
Question

How can I change amounts on a direct deposit. I need to change the tax CPP and EI to reflect the new rates

  • February 11, 2022
  • 1 reply
  • 0 views
i need to insert the new rates on a direct deposit.

1 reply

February 11, 2022

Hi rkdoorsolutions,

 

Welcome to Community!  QuickBooks Online Payroll is a great product to ensure your staff is paid with confidence.  It's important that the CPP and EI are accurately calculated.  I'll be happy to provide the information you need so you're on track with your work!

 

In this type of situation, I recommend contacting us directly.  Once we connect with you and gather the required elements, we'll have the ability to make the necessary corrections from our end.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Please feel free to reach back out with any other questions you may have.  We'd be glad to assist!