How can I change an employee of terminated to active. I will do it and it says active and then when I go to pay he is not on the list and when I go back it says inactive

Hi ridgeline_ltd-ho,

Welcome to Community!  It's important that you're able to successfully activate your employees in QuickBooks Online.  I'd be glad to assist!

If you haven't done so already, I recommend clearing cache on your browser.  In addition, I recommend trying other browsers such as Firefox, Edge, Google Chrome, Safar, or a private/incognito window, to see if you get the same result.

If you experience the same behavior, please contact us.  We'd be happy to work with you directly and ensure you're able to accomplish your QuickBooks goals as soon as possible!

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions or concerns, feel free to get back to us here.  We'd be happy to help!