Solved
How can I change EI Factor for reduced rate?
We were awarded Reduced EI Rate from CRA and I do not know where it can be adjusted. I am new to QBO.
Hey there northernplumbing,
It's always great to see a new face in the Community! Thanks for reaching out to us here. It's vital that you're able to adjust the EI contributions in QuickBooks Online. I can provide some information about reducing Employment Insurance.
To adjust the Employment Insurance rate, head to Run payroll, Click on the pencil icon at the end of the list for the Employee you would like to make the adjustments for. Scroll down until you see Employee and Employer taxes. This is where you will make the adjustments every time before running payroll. I can see that being able to have the feature to make the change once and not every time would be beneficial. I recommend leaving feedback by navigating to the Gear icon and selecting the Feedback option. These comments are viewed and considered by our developers as they create new feature for QuickBooks.
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