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Apr 26, 2020 4:47 PM UTC
Question

How can I contact QB for a question without character limits? This is ridiculous. I can't ask the question if I'm limited on characters... without full info. How?

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1 reply

AddieC
Apr 27, 2020 2:53 PM UTC

Hi there, 


Getting the help you need with your QuickBooks Online account is so important. We're here to have your back and provide a few different support channels where you can ask your questions. I'll explain the character limits here on the Community.

 

When starting a discussion in the Community, you'll enter a Title/Header for your question. This header section has a character limit of 265 items. While this section is limited, the "Body" of your message has unlimited characters for you to explain your question. You're even able to attach files like screenshots if you need to show us a visual to better explain what's happening. 

 

If you'd rather get in touch with us another way, you can certainly do so. We have phone support as well as social media channels that are here to help you. Here's how you can get in touch: Contact Support. 

 

I hope this helps get you on track for support with QBO. 

Have a great day.