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June 19, 2024
Question

How can I deactivate employees that are no longer getting paid, so I don't get charged the per employee payroll fee?

  • June 19, 2024
  • 1 reply
  • 0 views
Getting charged on my invoice for employees who are inactive. Getting charged the per employee fee

1 reply

June 19, 2024

Hello amanda-indigrowb,

 

Welcome to Community!  We understand there may be times when employees move on, and need to be removed from QuickBooks Online payroll.  I would be glad to assist!

 

Before you can make an employee inactive, you'll need to mark them as terminated,  or not on payroll or other.  Once you've made the appropriate selection, you'll enter the reason for the status change and enter the last day employed.  When an employee’s status is inactive, they're not included in your employee count on your monthly subscription billing.

 

Here's how to change an employee’s status:

 

1. Select Payroll, then Employees from the left menu

2. Choose Active employees, from the ▼ dropdown

3. Locate and select the employee name, then click on Edit in the Employment details section

4. Change their Status

5. Complete all required fields

6. Hit Done when finished..

Your employee's status is now updated within your employee list.

 

If you have any other questions, please reach back out.  We would be happy to help!