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June 13, 2020
Question

How Can I delete a payroll transaction? Quickbooks double paid 2 employees that were already paid by cheque with a direct deposit.

  • June 13, 2020
  • 1 reply
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1 reply

AddieC
June 15, 2020

Hi there, 

 

Running Payroll with QuickBooks Online is an awesome way to streamline your bookkeeping tasks. Having everything recorded and stored in one place means you'll feel confident in your organization. I'd be happy to explain the steps you should take if 2 of your employees were paid by paper cheque as well as direct deposit.

 

Since you explained that 2 of your employees were paid by paper cheque and direct deposit, it sounds like you're using the Standard Payroll service. When issuing paper cheques to your employees, the system makes it simple for you to just delete the cheques that were created by mistake. By deleting the duplicate pay cheques, you'll then just see a record of the single direct deposit pay. That will keep the employee's year-to-date information accurate. Keep in mind that you can only delete the latest cheque recorded in the system.


To delete the duplicate paycheque for each employee, click the Employees tab on the left navigation menu, then select Pay Cheque List. Check off the box next to the duplicate pay cheques. Next, click Delete. Now there will only be records of one cheque given to each employee via direct deposit. 

 

If the cheque you need to delete isn't the last one created in the system, please reach out to our tech support team so an agent can update the year-to-date history from our end. 

 

Cheers.