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November 7, 2022
Question

How can i fix the historical balances entered for payroll after migration?

  • November 7, 2022
  • 1 reply
  • 0 views
how can i fix the historical balances entered for payroll after migration - the EI and CPP balances are backwards

1 reply

November 7, 2022

Hey there LAWMRR,

 

Thanks for reaching out to us here. QuickBooks Online Payroll is a great tool to have. It allows you to enter historical payroll information. It's important to know how to modify this information correctly. I can point you in the right direction for the best assistance.

 

In order to better assist you, we may need some more information. I recommend reaching out to the support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen and get you back to your QuickBooks Goals. You can reach them by following one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

 

If you have any other questions, feel free to reach out here.