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Apr 13, 2022 9:12 PM UTC
Question

How can I get my payroll deductions working properly. I have spoke to people put in a ticket even have a case number, but still I have no answers?

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1 reply

Apr 13, 2022 9:36 PM UTC

Hello there, 

 

Welcome back to the Community. I trust that all is well on your end. It's important you're able to set up your payroll deductions correctly and I'll be happy to steer you in the right direction. 

 

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will also be able to share your screen and help you further with this. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.