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lukejennings0-gm
Sep 15, 2023 7:11 AM UTC
Question

How can I subscribe to payroll if I subscribed to QBO through google play

I can't run or setup payroll because it wants me to pay for it, when I try to directs me to go to my google play subscription but there's no option for payroll on google play.

1 reply

Amanda-B
Sep 15, 2023 2:32 PM UTC

Hey there lukejennings0-gm,

 

Thanks for reaching out to us here. Making sure you get the support you need is important. I would be happy to point you in the right direction for the best assistance.

 

Based on what you've described, I feel you'd benefit more by contacting our support team outside of the Community as we would need a bit more information from you. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

 

If you have any other questions, feel free to reach out here.

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