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June 8, 2024
Question

How can I verify my bank account for payroll if I haven't received the transactions to verify

  • June 8, 2024
  • 1 reply
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Original commenter did not share additional details

1 reply

June 10, 2024

Hey there, steamatic2024.

 

I appreciate you turning to the Community for support. I'd be happy to provide some information.

 

At this time, the only way to verify would be to wait until you receive the test transaction. If you haven't received the transaction in a couple of days, I recommend reaching out to out support team outside of the Community so they can verify your account details in a secure setting. They'll also be able to view your screen to better assist you. You can reach them by following these steps:

 

Schedule a Callback: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback.

 

 If you have any other questions, feel free to reach back out here.