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I
info138
March 12, 2019
Question

How can I write off a 1 cent short payment when I am posting the payment?

  • March 12, 2019
  • 2 replies
  • 0 views

Is there a way to write off the 1 cent shortage/overage at the time I am posting the payment?

2 replies

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NEVER
March 12, 2019

For anything under $1.00 I either edit the Original Invoice to equal the Payment Received or I receive the Original Invoice amount and let QB enter a Reconciliation Adjustment when I reconcile the Bank Statement.

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DMKmb
March 12, 2019

If you're using the 'Receive Payments' function if there are no other outstanding amounts receivable for the customer the option to either 'Leave this as an underpayment' or to 'write off the extra amount will automatically appear.

If there are other amounts (invoices) receivable from this customer uncheck all of the invoices, and then re-cheque the invoice being paid. The same option should appear.

 In case of overpayments the options will be to either 'Leave the credit to be used later' or 'Refund the amount to the customer'

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DD8
May 8, 2019

"either 'Leave this as an underpayment' or to 'write off the extra amount will automatically appear." does NOT automatically appear.  This is incorrect.

    S
    SueHu
    June 24, 2020

    The option to leave as an underpayment or write off to an expense account appears on my QB desktop version, but not on QB online... Does anyone know how I can get this functionality working on QB online?

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