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April 23, 2023
Question

How do I correct payroll checks taken from the wrong account?

  • April 23, 2023
  • 1 reply
  • 0 views
Wrong account was linked to payroll checks

1 reply

April 24, 2023

Hey there usercasbroconstructi,

 

Welcome to the QuickBooks Community! Thanks for reaching our to us here. QuickBooks Online is a great program that can help make running your business smoother. I would be happy to point you in the right direction. 

 

If you're referring to Paper cheques, you can simply delete the pay runs and re-create. Once you have deleted the pay runs, head to Payroll settings, and select the edit button (pencil Icon) beside Accounting. From there, you'll be able to chose the right bank account you wish to use for Payroll. The next step would be to re-create the Pay runs you've deleted, using the exact information that was in the previous pay cheques.

 

If you're referring to Direct deposit, you'll need to reach out to the phone support team for further assistance. You can reach them by following one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

 

If you have any other questions, feel free to reach out here.