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December 29, 2021
Question

How do I make stat pay active, it has been greyed out and I cannot select it?

  • December 29, 2021
  • 1 reply
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1 reply

December 29, 2021

Hi beankeeping2017, 

 

Welcome back to the Community. I trust that business is going well on your end. It's important you're able to make the stat pay active so you can get back to doing what you love. QuickBooks is a user-friendly program that simplifies the way you handle your payroll. 

 

Based on what you've described, I recommend adding the stat pay type using a private/incognito browser window. Here's a helpful article that provides more info about the stat holiday pay in QuickBooks. Trying this while using an incognito window is a great way to by-pass browser related issues. I also recommend checking to see if you're logged in as the right user types that can make changes to the payroll pay types. Here's an article with more info about: User roles and access rights in QuickBooks Online. 

 

Let me know if this info helps by leaving a comment below. I'll be a message away in case you need further assistance. Otherwise, I wish you a great rest of the week.