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September 15, 2020
Question

How do I reconcile a created check made to a (individual/vendor,) that was actually supposed to go through payroll?

  • September 15, 2020
  • 1 reply
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1 reply

September 15, 2020

Hi jkmoo,

 

Being able to reconcile your accounts is an integral part of running a business. QuickBooks Online makes it easy to get your reconcile done and I'd be happy to help walk you through how to get this cheque reconciled.

 

When you're not able to reconcile a cheque or it's not showing in the reconcile it's usually due to not being in the same account or the date is off on it. If this cheque was for your last run payroll it'd be best to delete it and run it through payroll to make sure it's added to the correct account. However if this cheque was made a few payrolls ago or longer I recommend calling in to our support team to go over the situation in more detail to see if anything can be done in product. You can contact them by following the steps here. You may need to also contact an accountant to make sure the entry is made correctly and to the correct accounts so it can be reconciled. If you don't have an accountant no need to worry, we have your back. you can find an accountant in your area by going to our find an accountant page.

 

Have a great day!