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February 22, 2023
Question

How do I stop a payroll deposit that has been processed?

  • February 22, 2023
  • 1 reply
  • 0 views
Stop direct deposit

1 reply

February 22, 2023

Hi jacurrah-gmail-c,

 

Thanks for reaching out here.  Welcome!  I can see how concerning it is, when a direct deposit needs to be cancelled.  However, in QuickBooks Online Payroll, once the pay run has been processed, there isn't a way to stop it.  You can request a reversal by following this link.

 

For additional assistance, I recommend contacting us outside of Community.  

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

If you have any other questions, feel free to reach out again.  We'd be happy to help!