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January 28, 2024
Question

How do I stop my payroll expenses from being counted twice in the expense report? (Example : I actually paid $170k in payroll wage, but it says I paid $340k)

  • January 28, 2024
  • 1 reply
  • 0 views
I already did the mapping, everything is as it should be

1 reply

January 29, 2024

Hi JT1985, b

 

Welcome to the Community. It's vital you're able to get the resolution you need so you can continue to manage your work with peace of mind. I'll be glad to steer you in the right direction from here.

 

In order to get the resolution you need in a timely manner, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and have a visual reference to what's happening. Here are our contact details below: 

 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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