Skip to main content
October 24, 2022
Question

How is the total wages amount calculated in QBO on the "Payroll Tax and wage summary" report for Income Tax, Employment Insurance, Canada Pension Plan and Ontario WSIB?

  • October 24, 2022
  • 1 reply
  • 0 views
We usually take the gross payroll x the WSIB rate and use that number, but QBO always calculates on a lower gross payroll number.

1 reply

October 24, 2022

Hi Barneycanoe,

 

Welcome to Community!  QuickBooks Online Payroll calculates your payroll based on current government guidelines.  I'd be happy to provide more information, so you're on the right track with your work!

 

Based on the information you've provided, I recommend reviewing your payroll set up.  If you require additional assistance, please contact us outside of Community.  It would be of great benefit to work with you directly and ensure you're QuickBooks Online Payroll is accurate and the taxes are calculated correctly.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

If any other questions come to mind, feel free to reach back out.  We'd love to help!