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January 12, 2023
Question

How to a stop or reverse a scheduled payment to CRA?

  • January 12, 2023
  • 1 reply
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How to stop e-pay to CRA?

1 reply

January 12, 2023

Hi there lutzexcavating-o,

 

It's important that all your tax payments are accurate so that your yearly totals can be reflected correctly. QuickBooks Online Payroll is a great tool able to help you keep track of payroll taxes on pay runs so you can be able to know the amount to remit to the government. I can point you in the right direction for assistance with electronic payments.

 

For help with payments that have been marked as paid, with the e pay option turned on, you'd need to reach out to the QuickBooks Online support team by phone. They'll be able to view the status of the payment in the system to see if it ca be deleted. You can reach them using these steps:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

 

If you have any other questions, feel free to reach out here.