How to adjust EI incorrectly charged on an employees paycheques? The employee is EI exempt but the payroll setting was set to calculate EI.

Hello gayle_mccurdy-te,

Thanks for reaching out here.  Welcome!  QuickBooks Online Payroll is a dynamic way to pay your staff with confidence.  I can understand your concern with employee deductions.  It's essential that the necessary adjustments are applied to your employee, to ensure accuracy on the associated payroll forms.  

In situations like this, it's best to contact our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.  They will be able to work with you in a private setting, and gather the necessary elements to make the necessary corrections on your behalf.  

Feel free to reach back out if you have any other questions.  We would be glad to help!