How to clear out an overpayment in payroll remittances?

Hello Brenda,

Thanks for being a member of the QuickBooks family! Using QuickBooks Online Payroll to pay your employees and keep track of your payroll taxes saves you time, which helps you get back to doing what you love. I know how important accurately recording your payroll remittances can be, so I want to point you in the right direction to make the corrections.

Changes such as making adjustments to payroll remittances cannot be made in-product. Our payroll team will need to access your account from the back-end in order to make these changes. Since accessing your account requires collecting some sensitive account information, it's best to contact us using one of the methods below. This is a public forum, so sharing your account or payroll information here isn't advised. 

Here's how you can get in touch:

Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.

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With the help of our highly-trained team of agents, you'll have this taken care of in no time. Have a great weekend!