How to correct KM's entered as taxable

Hi heatherlmcd,

I'm glad to see that you noticed this error with you payroll and have taken steps to change the way you're entering the mileage in Payroll for your employees moving forward. I know how important it is to make sure these figures are correct, and I can point you in the right direction for getting this fixed up.

When working with QuickBooks Online Payroll and needing to make corrections like this to past pay periods and for certain payroll items, it usually means working with our payroll edits team. What happens is our technical support team sends you a form to fill out, which we then send off to the payroll edits team to make corrections. Don't worry, a member of our support team can go over this with you in detail to make sure you're comfortable with filling it out. They can also offer other suggestions if there are any.

Please get in touch with our support team by using one of the following options.

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

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These options give us the opportunity to securely pull up your account, review the details with you, and get you on the right path to sorting this out. Don't hesitate to reach out!