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April 27, 2022
Question

How to deleted scheduled payroll for next month so that correct hours are used.

  • April 27, 2022
  • 1 reply
  • 0 views

Hi there:

Our payroll is based on last month hours and paid on 15 of the next month. An error was made in April payment. April payment got recorded with covered period form1/4/22-30/4/22 (instead of 1/3/22 - 31/3/22 ) payable on May 15, 2022. 

To make April payment I changed the payment date to April 20, 22 and was able to make payroll. 

The issue is the same March hours show up as belonging to 1/4/22- 30/4/22 with a payment date May 15, 22

Of course April actual hours would be different. How do I clear QBO scheduled payroll for May 5, 2022 to show period 1/4/22 - 30/4/22 with a payment date of 5/15/22 Step by step would help 

 

1 reply

April 27, 2022

Hello krypton43,

 

Welcome to the Community. QuickBooks is a great program that offers a powerful payroll feature that helps streamline your business. I'll be happy to provide more info so you're on the right track with achieving your QuickBooks goals. 

 

Normally, you can edit a paycheque if:

  • It's the employee's most recently submitted paycheque.
  • It hasn't been paid to the employee yet.

If this paycheque is manually created, then you can delete and recreate it. If this is a Direct Deposit paycheque, then you can void it.

 

However, if the pay cheque has already been deposited or delivered to the employee, and you made a mistake that needs to be corrected, I'd recommend contacting our Customer Care Support. They have the necessary tools to pull up your account in a secure environment and help you process the adjustment.

 

For more detailed guidelines, I'm attaching some great resource that you can check:

If there's anything else you need help with, please leave a comment below or feel free to contact our support team. Let me know if you need help with anything else.