How to implement "Pay customer expenses with money held in the liability account" in easystart package?I can't find the features in Help on" Record a retainer or deposit"

Hi royanimmigration,

Welcome to Community!  Having the ability to record a deposit or retainer can be done in a few steps, in QuickBooks Online.  I'd be glad to help!

Creating a liability account let's you track the funds you've received from your customers.  In addition, you'll need to create an item in your Products and Services.  The retainer can be turned into a credit on customer invoices, then turned into income and transferred to your operating account as noted here.

Please don't hesitate to contact us outside of Community for additional assistance.  Our Customer Care team would enjoy working with you directly and ensuring you're able to complete your QuickBooks goals in a timely fashion.

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Feel free to reach out again, with other questions.  We're always happy to assist!