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December 21, 2019
Question

I am getting "Negative payroll not allowed" error at the payroll confirmation screen when I try to run my payroll. My payroll is not negative.

  • December 21, 2019
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1 reply

December 23, 2019

Hello patrickn,

 

From the error you're describing, it sounds like you're already trying to run payroll towards the end of the month and into the new year. It's great to keep on top of your pay runs and I can appreciate wanting to get some done before the holidays. I can explain why you're seeing the message you are.

 

QuickBooks Online's payroll services rely on payroll tax table figures generated by the CRA. The government releases the new tax tables biannually, one of which comes late in December. The message you're seeing is because you're trying to do a pay run for a period where the new tax tables haven't yet been generated. I know you're eager to get some work done, but I encourage you to sit tight as those tables aren't released quite yet.

 

As they're government mandated, I don't have a specific release date I can share. I want to assure you, however, that the new tax tables are implemented in QuickBooks Online as soon as possible once the tables are released.

 

I hope that helps clear things up. I'm here if you have further questions.