I am having trouble entering a postal code for a new employee. Why is quickbooks telling me it is the wrong postal code? It isn't.

Hi rachel47,

It's good to see that your business is growing. Rest assured, I'll be happy to give you a hand with entering a new employee.

QuickBooks is made to simplify the way you manage your employees. With our versatile payroll program, you can streamline your business as you get ahead with your work. Based on what you'e described, I recommend making sure your postal code can be found on the Canada Post website. Here's a link to the site. Once you've verified with the Canada Post website, I recommend clearing cache and cookies on your browser. Doing this helps fix most issues the site may be having. You can do this by following the steps in this article: Clear Cache and Cookies. 

For further assistance, I recommend reaching out to our support team using this link here. One of our agents will be able to share your screen and take a closer look at your account. Let me know if you have other questions by leaving a comment below.