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May 21, 2020
Question

I am trying to change my paydate to friday and it won't let me. Help?

  • May 21, 2020
  • 1 reply
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1 reply

PatriciaT
May 21, 2020

Hi Anna,

Thanks for reaching out. Being able to change your paydate is essential for managing employees' wages. I'll be happy to assist with this. 

 

Editing a pay cheque in QuickBook Online Payroll depends on the payroll product you have, the payment method you chose (paper cheque or direct deposit), and the status of the pay cheque (if it’s the employee's most recently submitted one, if it hasn't been paid yet or not). Knowing which of those applies to you and what's preventing you from changing the paydate will help us figure out what steps to take to resolve this.

Because of these, I recommend getting in touch with our tech support team. They have all the necessary tools to securely pull up your account and guide you in the right direction to process the correction.

All the best to you! If you need anything else, you can always visit here for additional questions.