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Mar 20, 2020 12:09 AM UTC
Question

I am trying to do ROE's for my client who's had to put his employees on temporary lay off. The ROE shows a different amount than the pay cheque. I need help to fix

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1 reply

Mar 20, 2020 2:07 PM UTC

Hi @moxienatty,

 

It's vital that the ROE shows the correct amount. Don't worry, I'll be happy to steer you in the right direction with this. 

 

Since there are several reasons which can cause the numbers to be different, I recommend contacting our support team for direct support using this link. One of our agents will be happy to assist you with making sure you're seeing the correct numbers. 

 

In the meantime, let me know if you have other questions. I'm here to help.