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Oct 1, 2019 5:35 PM UTC
Question

I am unable to enter the payroll taxes due to a message saying "we could not verify your business address" but all the info entered are correct

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1 reply

Oct 1, 2019 6:48 PM UTC

Hi there,

 

Thanks for posting your question in the Community. Don't worry, I'll assist you with entering your payroll taxes on your account. 

 

I appreciate you checking to make sure the address is correct. It's important to make sure there aren't any special characters that aren't supposed to be included in your address. When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. I encourage you to give this a try by following the steps in this article: How to clear Cache and Cookies. Give this a try and let me know how you make out. I'll be on standby. Otherwise, here are some helpful articles related to payroll taxes:

 

Have a great rest of the week! :)