Skip to main content
April 14, 2022
Question

I cannot finish Electronic payroll tax enrollment setup

  • April 14, 2022
  • 1 reply
  • 0 views
Payroll setup telling me to "Finish your setup tasks" but the "Electronic payroll tax enrollment" is greyed out

1 reply

April 14, 2022

Hi there accounting-vibed. It's important that all your transactions are correctly entered so that your books can be well balanced. QuickBooks Online Payroll is a great tool able to help you calculate deductions on payroll so that you can remit them to the government. I can point you in the right direction for assistance with electronic payroll tax payments.

 

One possible cause for greyed-out buttons would be browsing data stored on your system. These temporary files can accumulate in your browser, computer or network and affect your navigation in any internet-based programs like QuickBooks Online. Here are some steps to resolve any issues caused by browsing data:

 

If the issue still persists, I recommend reaching out to the QuickBooks Online support team. They'll be able to view your account with you in a secure setting in order to help you get set up to pay your source deductions. You can contact them using one of these ways:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat
Social Media: Facebook and Twitter.

 

If you have any other questions, feel free to reach out here.