I cannot seem to add tax on any entry Will not let me Any thoughts?

Hello bradjwilson00,

QuickBooks Online keeps working with taxes as easy as possible, offering drop-down menus on forms to choose sales tax and the ability to manage your taxes through the Taxes tab. My goal is to not only ensure you have the steps to use these features, but also that they're working. I can help with figuring out why you're not able to add tax on an entry.

More details about exactly what's happening when you try to add taxes to your entries is helpful for these kinds of situations, but I've got a few troubleshooting steps you can take to start. These are useful for when there are options missing or if selections don't seem to be sticking as they address how the QuickBooks cloud interacts with various different aspects of the Internet. Here are the steps you can try.

• Clear browser cache if using a browser
• Clear the app cache if using the QuickBooks Online app for Windows or Mac
• Try a browser if using the app
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

If those don't seem to be making a difference, I welcome you to reach out to QuickBooks Online support outside of the community forum. Our team members have the tools and know-how to get you back on track and can review the situation closely with you. Here are the ways you can reach us.

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9a.m. and 8 p.m. ET.

Feel free to reach out as soon as you have a moment!