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S
silke2
January 28, 2022
Question

I deleted a pay chq in Dec bc it was in the wrong pay range. When I recreated it, it had the right pay range but now the pay date is in Jan, which makes the T4 wrong.Help

  • January 28, 2022
  • 1 reply
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1 reply

T
Trish_T
January 28, 2022

Hi silke2,

 

Thanks for reaching out here.  Welcome!  QuickBooks Online Payroll is a powerful feature for paying your staff with confidence.  It's essential that the information is accurate when pay cheques need to be re-created.  I'll be happy to provide the information you need to complete your task successfully!

 

As mentioned, you created a pay cheque and the only concern was the pay date.  To correct this, you can delete the cheque and create it again, ensuring the dates and all information are accurate.  Here's how:

 

1. Select Payroll from the left menu and then Employees
2. Under Run payroll, click on Pay cheque list
3. Checkmark the box beside the Employee and hit Delete
4. Choose Yes to confirm
5. Select Back to employees list at the top and then Run payroll
6. Choose the Pay period using the ▼ dropdown menu and enter the correct Pay date
7. Review the information to insure it's accurate and proceed to Preview payroll
8. If everything looks good, Submit payroll and enter the Cheque number
9. Hit Finish payroll
You're all set and the T4 will be accurate and ready to submit!

 

The alternative would be to amend the T4 directly on the CRA website.

 

Please don't hesitate to reach back out with other questions.  We'd love to help!
 

 

U
uuonlee
November 19, 2024

Hi

What if the pay period you are looking for is so much in the past that it does not show in the drop down list?. 

A
Alex M
November 19, 2024

Hi there uuonlee,

 

Thanks for reaching out about your paycheques. QuickBooks Online Payroll is a tool that can help you with your payroll tracking so you can know the amounts for your year-end forms. I can give you some information about that.

 

To enter this cheque, you may need to enter it through a payroll edit request. To start this process, you should contact the support team outside the Community, they will be able to help you fill out a pay edit request to enter this cheque in the system. You can reach them with these steps:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and X / Twitter

 

If you have any further questions, please feel free to ask them here.

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