I explained my problem to Quick Books by phone. She took screenshots of problem, and I got disconnected

Hello ken35,

Thanks for reaching out about this and letting me know what's going on. It's important to me that you're able to continue working with support to resolve your issue so you can get back to business. Dropped calls sometimes happen, and I'll report to my team that you've been affected by this so we can take a look at our system.

In the meantime, I recommend reaching back out to us if the agent hasn't been able to get back in touch with you. Since the agent was taking screenshots, I'm hopeful she'll have also started a case so that the next person can pick up where she left off. Here are the options for reaching support.

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

Social Media: Facebook and Twitter from Monday to Friday between 9 a.m. and 8 p.m. ET

We'll help you get back on track. Have a great day!