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sarahlynnroc-gma
August 9, 2024
Question

I get a message when I try to change my legal business name that says, "Changing the filing name will disable eServices" Can I disable eServices temporarily?

  • August 9, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

T
Trish_T
August 9, 2024

Hi sarahlynnroc-gma,

 

Thanks for reaching out here.  It's essential that you're able to update your business information in QuickBooks Online, without concerns.   

 

Please make sure to log in as the Primary Admin of the account and then proceed to update your company information.  If the issue persists, I recommend contacting our Payroll Support team.  They can take a look at your issue in more depth from their end, and disable the e-Services in your account for you, and ensure your company information is accurate.

 

If you have any other questions, feel free to reach out again.  We would be glad to help!

M
miith
September 11, 2024

I am having the same issue while changing the business name (there was a spelling mistake)

T
Trish_T
September 11, 2024

Hi miith,

 

It's essential that your company information is accurate in QuickBooks Online.  Please contact our Customer Care team at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.  They will be happy to work with you directly, and ensure you're information has been updated as soon as possible!

 

Let us know if you have other questions.  We would be happy to assist!

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