Skip to main content
August 6, 2020
Question

I have 4 employees to pay but I don't see the run payroll button. How do I get the run payroll?

  • August 6, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

PatriciaT
August 6, 2020

Hi dawnmarinca,

 

I'm glad to hear you're using QuickBooks Online Payroll to easily manage your employees' wages. Running your payroll on time ensures your employees get paid without any delay. I'll be happy to assist you with this.

 

In both versions of QuickBooks Online Payroll, the run payroll button is an essential step to submit your payroll. If you don't see the run payroll button despite being on full screen on your device, it could be due to a browser issue. Temporary internet files that accumulate in your browser can sometimes cause bugs in the software. To ensure your app or browser is running the program as designed, I recommend following the troubleshooting steps in this article: Clear cache and cookies to fix issues when using QuickBooks Online

 

In case the issue persists, please reach out to our tech support team for us to investigate this further.

 

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

Social MediaFacebookTwitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET

 

I hope this helps! Have a great day.