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Aug 19, 2024 11:58 AM UTC
Question

I have a double entry for my payroll tax and would like to delete one out of my bank transactions, but QuickBooks keeps hitting a "little snag" and I cannot delete it

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1 reply

Aug 19, 2024 5:00 PM UTC

Hello, birgit2.

 

Thanks for reaching out to the QuickBooks Community for support. I'd be happy to guide you in the right direction. 

 

Can you tell me if you get the same results if you try in a private browser, as sometimes browsing data can accumulate on your system and prevent the software from doing what it is supposed to do.

 

Here are some shortcuts you can try depending on the browser you're using:

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

Ill be on standby!