I have a technical problem to make payroll for a employee

Hi there innovance.ca,

Thanks for being part of the Community! I'm happy to hear that you're using one of the QuickBooks Online payroll offerings to pay your employees. I'd like to help you troubleshoot the problem that you're having with running payroll for your employee.

If you're able to provide more information on the issue you're experiencing, I can work with you here. Details such as which version of payroll you're running, what the problem is, and how long you've been experiencing it would all be useful. With that additional information, I can look into the issue further to find a solution best suited to you and your business.

If you would prefer to speak to somebody one-on-one, I've provided the details for how you can get in touch with our support team below. An agent has the ability to pull up your company details, use an extensive array of tools, and do a screen share to get to the bottom of things.
 

Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.

Social Media: Facebook, Twitter, and Instagram.

Remember that the Community is a public forum, so if you have any sensitive information that you'd like to discuss, reaching out to support via one of the methods above is the way to go. I'll be on standby if you want to continue working with me here.