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April 12, 2022
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I have added a new employee to payroll but when i preview her pay her net pay is 0.00 and all of her payroll has been applied to taxes. Why?

  • April 12, 2022
  • 1 reply
  • 0 views
Original commenter did not share additional details
Best answer by Trish_T

Hi Liz_B,

 

Thanks for reaching out here.  QuickBooks Online Payroll provides everything you need to pay your staff with confidence.  I'll be happy to assist!

 

Based on the information you've provided, I suggest reviewing the TD1 form for any additional tax amounts that are being deducted.  Here's how:

 

1. From the left menu, select Payroll and then Employees

2. Click on the Employee name and then Edit employee

3. Scroll to the 'What are the [employee's name] tax withholdings section

4. Click on the Edit ✎ for the TD1 form

5. Make any necessary changes to the amount for Additional tax amounts that you want to deduct from each pay cheque

6. When finished, hit Done to save the changes

You're all set and ready to Run Payroll for the employee!

 

Feel free to let me know if this has been solved.  Your success is important and I'm always pleased to help!

 

 

 

1 reply

Trish_TAnswer
April 12, 2022

Hi Liz_B,

 

Thanks for reaching out here.  QuickBooks Online Payroll provides everything you need to pay your staff with confidence.  I'll be happy to assist!

 

Based on the information you've provided, I suggest reviewing the TD1 form for any additional tax amounts that are being deducted.  Here's how:

 

1. From the left menu, select Payroll and then Employees

2. Click on the Employee name and then Edit employee

3. Scroll to the 'What are the [employee's name] tax withholdings section

4. Click on the Edit ✎ for the TD1 form

5. Make any necessary changes to the amount for Additional tax amounts that you want to deduct from each pay cheque

6. When finished, hit Done to save the changes

You're all set and ready to Run Payroll for the employee!

 

Feel free to let me know if this has been solved.  Your success is important and I'm always pleased to help!

 

 

 

Liz_BAuthor
April 12, 2022

You're brilliant and thanks! I can't believe how many times I looked at that screen and missed the fact that I had  entered the provincial amount from the TD1ON as additional, it wasn't sinking in that the amount would be applied automatically. Thank you so very much!

April 12, 2022

This is wonderful!  I'm so glad that you're issue has been resolved and you're able to get back to what you love!  All the best!