Skip to main content
April 21, 2022
Question

I have configured Payroll. I entered employee's and their bank information. Why is the Direct Deposit marked "Pending"? What do I have to do to enable Direct Deposit?

  • April 21, 2022
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

April 21, 2022

Hello stevee.cda,

 

Congratulations on setting up payroll. QuickBooks is a powerful program that helps you get ahead with your work. I'll be happy to share more info so you're on the right track with your work. 

 

Normally, when you see the Pending status it means that the Direct Deposit application is still being processed. I encourage you to check out this helpful article that provides more info on: How to setup Direct Deposit. In case you have additional questions, I recommend contacting our support team so they can take a closer look at your account. Here's our contact details:

 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
  • Social MediaFacebookTwitter, and Instagram.

Let me know if you have other questions by leaving a comment below.