Skip to main content
Dec 14, 2019 10:01 PM UTC
Question

I have entered all my info for payroll ( I've used for several weeks) and when I come to the final stage of confirming and accepting what I've entered it wont accept.

Original commenter did not share additional details

1 reply

Dec 16, 2019 4:45 PM UTC

Hi there, 

 

Using the payroll service offered in QuickBooks helps save time when it comes to managing and paying your staff. Don't worry, I'll help get to the bottom of this. 

 

First, I'd like to start off by doing some troubleshooting to determine if this isn't a browser related issue. When was the last time you cleared cache and cookies on your browser? Doing this will help fix most issues the site may be having. Here's an article which shows you how to do that: How to clear Cache and Cookies. Give this a try and if you're still having issues, I recommend contacting our payroll support team using this link. 

 

Feel free to ask other questions. I'll be on standby.