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userap1
April 27, 2021
Question

I have noticed that anytime I make ROE's, ALL of the PP amounts are incorrect. I compare with what I have for paystubs, and its impossible for it to be the amount stated.

  • April 27, 2021
  • 1 reply
  • 0 views
For example, the most recent one I have done: the PP1 line in Box 15C should say $871.85 but instead it says $3,046.69. Why?! That is out of control, and doesn't match any stub I have! Every stub is like this, and it sometimes is listed as less and sometimes more than what I have on file. I have been doing them manually because of this, and its very time consuming. Why are they coming out so wrong?!

1 reply

T
Tammy_H
April 27, 2021

Hi userap1,

 

Thank you for reaching out with the experience you've been having. I can see you've already spent some time on this. QuickBooks Online Payroll is meant to save you time. Let me explain how the numbers are calculated in the ROE and see if this is where you've hit a snag.

 

It sounds like you may be paying out your vacation pay every pay period. Vacation pay is reported differently on your ROE, depending on when paid out.

  • If Vacation Pay is accrued, it will be added to the recording period relating to the pay period end date.
  • If Vacation Pay is paid out on every cheque, it'll be added to the recording period, including the paycheque date. This paycheque usually lands in the following pay period.

If you'd like to review the article that explains this, here's the link: Create a Record of Employment (ROE). Scroll down to the section titled Rules by Pay Type, and you'll see a chart that outlines the information. QuickBooks Online is designed in compliance with CRA regulations; contact information for the CRA is listed in the article for your convenience.

 

In the event that you still have questions, please let me know. I'm here to help. Have a good evening!

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