I have payroll and pay for it but I can't run the payroll. I just migrated from desktop to online. Also want to make certain employees inactive but I can only delete

Hi there, 

It's great that you're now using QuickBooks Online! I'll be happy to show you how to make an employee inactive on your account.

Here's how:

1.     Select Employees.
2.     Under Action, select the drop-down beside Edit.
3.     Select Make Inactive.  

Once the employee returns, you can make them active by following these steps: 

1.     Select the Gear icon below Add an employee.
2.     Select Include inactive.
3.     Select Make active.     

In case you need further assistance, feel free to contact our support team using this link here.