I have Quickbooks desktop and I can't update the canadian payroll tax table. I have turned off my firewall and still the software will not update to the current table

Hello there, @jgilliat.

I'm here to help and guide you through updating the payroll tax table in QuickBooks Desktop.

Before performing some troubleshooting steps, make sure to update QuickBooks to its latest release. Then, let's temporarily turn off your User Account Control (UAC) to allow QuickBooks update successfully. But ensure to turn it back on to prevent security risk on your computer.

Now, let's resolve this by deleting all damaged files. You can follow these steps to delete the EntitlementDataSotre.ecml file and open QuickBooks as Administrator:

1. Close QuickBooks Desktop.
2. Ensure that all QuickBooks processes are no longer running.
    

   • From the keyboard, press Ctrl + Shift +Esc. This opens the Task Manager window.

   • Select the Processes tab.

   • Sort the processes alphabetically by selecting the Process Name header.

   • Search for all instances of QBW32.EXE. Then, click on it and select End Task.

3. Open the entitlement data folder to check the version of your operating system and QuickBooks.
    

   • On your keyboard, press Window+R to open the Run window.

   • Enter C:\ProgramData\Intuit\Entitlement Client\v8 (or v6) and press Enter. (The folder location is the same for all QuickBooks Desktop and QuickBooks Desktop Enterprise versions.)

4. Right-click the EntitlementDataStore.ecml file. And select Delete.
5. Select Yes to confirm you want to delete the file.
6. Right-click on the QuickBooks icon and choose Run as Administrator. Then, follow the onscreen instructions.

If the error persists, let's run the reboot.bat tool to re-register any QuickBooks related .DLL and .OCX files in Microsoft Windows.

If you have other concerns please don't hesitate post a comment below. I'm always here to help. Have a nice day!