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February 22, 2024
Question

I just setup direct deposit for our company payroll and the Payroll direct deposit receipt email is going to our accountant and not our primary admin. How do I fix this?

  • February 22, 2024
  • 1 reply
  • 0 views
This is the email that's sent out the day before payroll that confirms the money has been withdrawn from our business account.  It's not an email our accountant wants to get every two weeks.

1 reply

February 22, 2024

Hello abaxter-behstco-,

 

Welcome to Community!  QuickBooks Online Payroll provides an email with full details of which employees have been paid, along with the payroll total. If the information is emailed to the wrong recipient, you can make the necessary changes within your account. I would be glad to assist!

 

To review and edit the email address associated with your payroll service, follow these steps;

 

1. Open your Settings ⚙ and select Payroll Settings

2. Scroll down to the Contact Info section and hit Edit

3. Correct the Email address 

4. Hit Save.

 

Should you require additional assistance, please don't hesitate to contact us.  It would be our pleasure to work with you in real time, and provide additional assistance from our end.

 

If you have any other questions, feel free to reach out again.  We are here to help!