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February 21, 2020
Question

I'm waiting for an adjustment that was suppose to be email to me yesterday. It was for 6 payroll cheque's that got double.

  • February 21, 2020
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1 reply

AddieC
February 21, 2020

Hi info775, 

 

I know how important it is for your employees pay cheques to be reflecting the right amounts. I know waiting for these corrections can be time consuming, so I want to point you in the right direction in order to resolve this and get back on track. 

 

If you spoke with an agent who was supposed to submit your Pay Edit Template and they intended to get in touch yesterday, it's important for you to get back in touch with our tech support team. In order to track down the right information, we need to look at your case and account information in our system. 

I hope this helps. I'm confident our agents will get you back to business in no time. 

 

Cheers.