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July 1, 2019
Question

I need help fixing a payroll entry; I do have the paystub. Doesn't affect bank because it was a paper cheque. It probably affects June's deductions.

  • July 1, 2019
  • 1 reply
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Where can I find instructions online to correct errors?  I'm using QB online.

1 reply

July 1, 2019

It’s great to see you in the Online Community, lfoxden.


Let’s correct the payroll entry by deleting and recreating the pay cheque. Typically, you can only delete a pay cheque if it's the most recent one.


Here’s how:

 

  1. Sign in to your company and go to the Employees menu on the left panel.
  2. Under Run payroll, click on the Pay cheque list link.
  3. Mark the box of the cheque you're trying to remove and then click Delete.
  4. Choose Yes to confirm the deletion.


After completing the process, create a pay cheque with the correct entry. I can walk you through the steps.

 

  1. Go back to the Employees menu, then click on the Run payroll button.
  2. From the Pay period drop-down, select the correct date range and enter the pay date for the cheque.
  3. Type in the employee’s regular pay hours in the field box.
  4. If you need to review or enter more details than the columns you see, click the Gear icon in the upper right.
  5. Click Preview payroll and print the pay cheque.
  6. Choose Finish payroll.


These articles explain how to remove and enter a pay cheque created in QBO:

 


With these steps, your payroll records will show the correct information.


Please let me know if you have any other questions by leaving a comment below. I’m here to answer them.