I need to talk to a human. Chats are unhelpful. Received a community response that did not resolve the issue.

Hi pittmanconsctruction.

Making sure you can speak with a member of our support team is something we provide to all out customers. I'd be happy to direct you on how to reach out support team.

In order to reach out to our support team you can schedule a call back request in product by following these steps: Schedule a Callback: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback. You can also follow the steps in our contact us page to reach out by phone.

Have a great one!